Data protection

1 / PRIVACY POLICY

RESPECT FOR YOUR PRIVACY AND PERSONAL DATA

"The personal data recorded as part of our professional relationships are subject to internal processing within our company, in compliance with the French Data Protection Act of January 6, 1978, as amended in 2018. You may exercise your rights of access, rectification, deletion, or portability of your personal data; and for legitimate reasons, your rights to restrict or object to processing. To do so, please contact your representative or our Data Protection Officer (demande.rgpd@lemaitre-securite.com)."

Lemaitre Sécurité is committed to ensuring that your privacy is protected. To comply with the new European regulation (GDPR), we have reviewed the user journey and identified each action that involves your personal data.

As part of this effort, we have revised the management of our forms to collect only the information necessary to process your request.

THE SERVICE Lemaitre Sécurité

The service is provided by Lemaitre Sécurité SAS, 17 rue de Bitschhoffen, La Walck 67350 VAL DE MODER, registered in the Strasbourg Trade and Companies Register under number 558 500 203 (“Lemaitre Sécurité” or “we/our”).

The Lemaitre Sécurité website is a showcase and e-commerce site that sells work shoes, safety shoes, gloves, and personal protective equipment (P.P.E.) accessories.

Our website is accessible at www.lemaitre-securite.com

DATA COLLECTED AND ITS PURPOSE

Lemaitre Sécurité is responsible for processing your personal data collected during your use of our website. This means that Lemaitre Sécurité is responsible for collecting, securing, and using this data. Upon registering as a User, you consent to this processing and guarantee the accuracy of all the data you provide to us.

PERSONAL DATA?

The term "Personal Data" refers to any information related to an identified or identifiable individual, such as your name, address, phone number, or email address.

Personal data may also include information that allows you to be identified directly or indirectly, particularly through a reference number such as an IP address.

WHAT DATA IS USED BY LEMAITRE SÉCURITÉ?

Lemaitre Sécurité collects and uses various sets of data to provide its services and enhance your experience on its website. This data may be personal or non-personal in nature.

Registration Data:

When you register on our website to access the services and create a user account, you provide the following personal data ("Registration Data"): first and last name, email address, password, date of birth (optional), gender (optional), SIRET number, VAT number (optional), newsletter subscription (optional).

Lemaitre Sécurité collects, processes, and uses the Registration Data to provide services to each User for the use of their account. If you choose to subscribe to the newsletter, Lemaitre Sécurité will use your email address in particular to share its latest news, offers, and deals.

Order Data:

If you wish to place an order on our website, you must have a user account. In addition to Registration Data, we require other personal data: company name, delivery address, billing address, postal code, city, country, phone number.

Lemaitre Sécurité collects, processes, and uses Order Data to process your order, including issuing invoices, delivering your order, or contacting you about your order.

Payment Data:

In addition to Registration Data and Order Data, you must also provide the following Payment Data to validate your order: your bank card details (in case of card payment).

Through its payment service providers such as Monetico, Lemaitre Sécurité collects, processes, and uses Payment Data to verify the validity of your payment and fulfill your order.

Payment data will be processed and stored by our service provider in compliance with the strictest security standards applicable in the e-commerce sector. Specifically, the operation will be carried out using a secure and encrypted process according to the state of the art.

Public Data:

For the use of the Services, Lemaitre Sécurité will display certain personal data that you choose to make public on the website, particularly when you leave a comment on one of our products to share your experience with other users: name, review, message.

Lemaitre Sécurité collects, processes, and uses Public Data to display product reviews and comments on product pages to share user experiences about purchased products.

HOW LONG IS YOUR PERSONAL DATA RETAINED?

We retain your personal data only for the period necessary to provide our Services and for the duration of your membership.

We archive the personal data of closed accounts in accordance with applicable data protection rules solely to comply with the law, prevent fraud, recover amounts owed, resolve disputes, address technical issues, participate in investigations, enforce our General Terms and Conditions of Sale, and take any other actions authorized by law.

DO WE SHARE YOUR DATA WITH THIRD PARTIES?

We do not sell personal data to third parties.

We may transfer personal data to our contractual service providers. Before doing so, we take steps to ensure that your personal data is processed with adequate protection as required by specific data protection laws and Lemaitre Sécurité's internal policies.

We share personal data in particular to perform services and actions on behalf of Lemaitre Sécurité, such as managing the accounting aspects of your order, transmitting your delivery information to our logistics provider, or outsourcing certain actions related to Customer Relations and Complaint Management.

Additionally, Lemaitre Sécurité requires assurances from its service providers acting as data processors under the GDPR regarding their compliance with the rules outlined in the GDPR.

YOUR RIGHTS

As a user, you can exercise the following rights related to your personal data:

• Right of access
• Right of rectification
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object

To exercise any of these rights, you can write to demande.rgpd@lemaitre-securite.com. We will respond as quickly as possible.

You also have the option to file a complaint with the French Data Protection Authority (CNIL).

SECURITY

WHAT SECURITY MEASURES DO WE IMPLEMENT FOR DATA PROTECTION?

We use effective technical and organizational measures to protect the Services and other systems against the loss, destruction, access, modification, or distribution of your data by unauthorized individuals, following the current state of the art.

Access to your Lemaitre Sécurité account is only possible after entering your personal password directly through the automatic login methods. You must always keep your login information confidential, especially if you share the use of your computer and/or device with others.

CHANGES TO THE PRIVACY POLICY

Lemaitre Sécurité reserves the right to modify this Personal Data Protection Policy at any time, in compliance with the applicable data protection regulations. In case of changes, you will be informed via the website or email, and you will have the right to object by writing to demande.rgpd@lemaitre-securite.com.

CONTACT US

For any questions regarding personal data, you can contact us at the following address:

LEMAITRE SÉCURITÉ – 17 rue de Bitschhoffen – La Walck – 67350 VAL DE MODER
or by email at customer.service@lemaitre-securite.com.